Shipping Policy – US Medical Wear

At US Medical Wear, we are committed to delivering your medical scrubs and workwear quickly, safely, and reliably. We want every order to reach you as smoothly as possible.

1. Order Processing

Orders are processed and prepared for shipment as quickly as possible. Processing times may vary depending on order volume, product availability, and public holidays.

You will be notified if there are any unexpected delays affecting your order.

2. Shipping & Delivery Times

We deliver across Egypt.

• Average delivery time: 1–3 business days.

• Maximum estimated delivery time: Up to 7 business days.

• Delivery coverage: Available across Egypt, subject to courier service availability.

Delivery times are estimates and may vary depending on your location, courier availability, public holidays, and unforeseen circumstances.

3. Shipping Fees

Shipping fees, if applicable, will be displayed at checkout or confirmed before your order is finalized. Any additional charges will be communicated clearly before shipment.

4. Order Confirmation

After placing your order, you may receive a confirmation via phone, SMS, WhatsApp, or email, depending on the contact details you provide.

Please ensure your phone number, delivery address, and other order details are accurate to help us deliver your order on time.

5. Tracking Your Order

Once your order has been shipped, we will provide tracking information when available. You can also contact our customer support team for updates on your shipment.

6. Delays & Delivery Issues

While we aim to deliver within the estimated timeframe, delays may occasionally occur due to courier issues, high order volumes, severe weather, public holidays, or other circumstances beyond our control.

If your order has not arrived within 7 business days, please contact our customer support team so we can investigate and assist you.

7. Incorrect Addresses & Failed Deliveries

Customers are responsible for providing accurate delivery information and ensuring someone is available to receive the package.

If a delivery attempt fails because of an incorrect address, an unavailable recipient, or an unreachable phone number, our team or courier may contact you to arrange another delivery attempt. Additional shipping charges may apply where applicable and will be communicated in advance.

8. Contact Us

If you have any questions about shipping or your order, please contact the US Medical Wear customer support team through our official communication channels.

US Medical Wear — Professional Wear. Delivered with Care.